Terms and Conditions
GENERAL CONTRACTUAL CONDITIONS
Date of entry into force: 1 June 2025
The present general terms and conditions (hereinafter "GTC") apply to all goods (hereinafter "Product") available and available for purchase on the website www.voguepremiere.com (hereinafter "Webshop") of VERDANT FUTURE S.R.L. (hereinafter "Merchant"). The terms and conditions applicable to the Customer's current order are those that are displayed on the Webshop's website at the time the order is placed.
A general contract term is a contract term which is unilaterally agreed in advance by the user for the purpose of concluding several contracts, without the involvement of the other party, and which has not been individually negotiated by the parties.
Pursuant to Section 6:78 (1) of Act V of 2013 on the Civil Code (hereinafter: "Civil Code"), a general contractual term becomes part of the contract if its user has made it possible for the other party to become aware of its content before the conclusion of the contract and if the other party has accepted it.
The Merchant publishes and makes available the general terms and conditions applicable to the contract for the purchase of the products it sells in the Webshop by means of these GTC, the express acceptance of which by the persons intending to purchase in the Webshop (hereinafter referred to as "Customer") is a prerequisite for making a purchase in the Webshop.
1. Details of the contracting partner
Name: VERDANT FUTURE S.R.L.Registered office: Oradea, Strada Episcop dr.Vasile Coman, Nr.3., Bl.2., Scara A+B, Ap, B3 Company registration number: 51646155 Tax number: RO 51646155 IBAN: RO67PIRB050071B281001000; RO33PIRB050071B281002000 Managing Director: György Kosztyu Customer support phone number: +40743819743 Email: contact@verdantfuturesrl.com; info@voguepremiere.com
2. Establishment of the contract
The Customer can find out about the essential characteristics of the product he/she wishes to order, the total amount of the purchase price plus tax, as well as the delivery fee, duration and other conditions by clicking on the name of the product or the image of the product. The purchase price of any product marketed and available in the Merchant's product range shall be governed by and applied exclusively by the purchase price indicated in the Webshop, irrespective of whether the product in question may appear with a different purchase price on another on-line or other platform. The Merchant expressly states that only the information displayed on the Webshop shall be considered official, authoritative and applicable, and the Merchant shall not be liable for any discrepancy.
The Customer can add the product to his/her virtual shopping cart by clicking on the "Add to cart" button or the shopping cart icon. When the product is placed in the shopping cart, an information window will appear informing the Customer that the product has been placed in the virtual shopping cart. In this interface, the Customer can choose to continue Browse the Webshop ("Continue Shopping") or to finish Browse and start the ordering process by clicking on the "Shopping Cart" button. If the Customer has chosen the latter option, the contents of the shopping cart will be displayed, where he can check the contents of his shopping cart (designation of the selected product, size and other specifications; number of items; unit/gross purchase price; gross purchase price to be paid, product photo, etc.). On the shopping cart page, the Customer can modify the order and delete items from the cart. If the Customer has found everything in order, he/she can click on "Checkout" to start the order and log in to his/her account, or he/she can purchase without registering by entering the requested details.
Registration is not a prerequisite for the purchase, but the purchase cannot be made without the data that the Customer is obliged to provide at the time of purchase. The mandatory data to be provided is indicated in the Webshop, next to the data service box, by * and "Mandatory data". The Customer is solely responsible for the accuracy of the data provided by the Customer and the Merchant is not liable in this respect. Once the Customer has logged into his account or provided all the necessary information, he must click on "Next" to enter the shipping details, provided that he has ticked the box indicating that the billing address is different from the shipping address. After entering the shipping details, the Customer must select the desired payment method from the available options and click "Continue". A summary screen will appear where the Customer can check the details of their order one last time before final dispatch. Click on the "Submit Order" button" to finalise your order and send it to the Merchant.
The Customer can correct data entry errors at any time during the order process, even in the summary interface. They can delete products from the shopping cart, change the data they have entered, increase or decrease the quantity of the product. If the Customer has finalised the online ordering process by providing the data requested there and has clicked on the "Submit Order" button", he/she will place an order, which will be considered as an offer by the Customer. However, this offer does not automatically imply that the Merchant has accepted the Customer's offer (see point 3).
3. Binding nature of the offer, confirmation, conclusion of the contract
After the Customer has sent his/her order, the Merchant will confirm this to the Customer (within 48 hours after the offer has been received by the Merchant's email address) by an automatic email, which confirms that the Merchant has received the order sent by the Customer. The automatic email will also contain the details of the order. This automatic e-mail (acknowledgement of receipt) does not constitute acceptance of the Customer's order, but merely informs the Customer that his order has been received by the Merchant. The Merchant reserves the right to withdraw any product at any time. The display of a product on the website does not imply or guarantee that that product will be available at any time. The receipt of an offer/order by the Merchant shall result in the Buyer being bound by the offer.
The Merchant accepts the Customer's offer (order) by means of a separate acceptance e-mail. The contract is concluded upon receipt by the Customer of the separate e-mail sent by the Merchant to the Customer accepting the offer and not upon receipt of the automatic confirmation e-mail (within 48 hours) of the order. The Buyer shall be released from the obligation to make an offer if he does not receive the confirmation e-mail of his order without delay (but within 48 hours at the latest). If the Customer detects an error in the information contained in the confirmation e-mail, he/she must notify the webshop's customer service (by e-mail or telephone) within 24 hours of receipt of the confirmation e-mail in order to avoid the execution of unwanted orders. After this deadline, the order confirmation e-mail shall be deemed by the Merchant to be fully accurate and not contested by the Customer. The order shall be deemed to be a contract concluded by electronic means and shall be governed by Act V of 2013 on the Civil Code and by Act CVIII of 2001 on certain aspects of electronic commerce services and information society services.
If the Customer is a natural person acting outside the scope of his/her profession, self-employment or business activity, the contract is subject to the provisions of Government Decree 45/2014 (26.II.26.) on the detailed rules of contracts between consumers and businesses and takes into account the provisions of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights.
4. Storage of order data, digital data content
The order details are stored by the Merchant. The Customer can print the "Order Confirmation". This will appear on the Customer's screen after he has submitted his order. Once the Customer has provided his/her email address, the Merchant will send all relevant details of the Customer's order by email in the order confirmation email referred to in point 3. The Merchant's website www.voguepremiere.com can be run in all software environments and operating systems in which html-based websites can be displayed. The Merchant shall not be liable for any software errors that may occur during the operation of its website. In the event of a fault, the Merchant requests its Customers to inform the Merchant as soon as possible in order to rectify the fault and take the necessary measures.
5. Right of withdrawal
The provisions of this clause shall apply only to natural persons acting outside the scope of their profession, occupation or business activity (consumers within the meaning of Section 8:1 (1) (3) of Act V of 2013 of the Hungarian Parliament) who buy, order, receive, use or make use of goods and who are the addressee of commercial communications or offers relating to goods. The Merchant stipulates and the Purchasers concerned expressly acknowledge that all natural persons who do not meet the definition referred to in this clause 5, i.e. who are not acting outside their profession, occupation or business activity, and Purchasers who are not natural persons, are not subject to the rules detailed in this clause, i.e. the provisions of this clause do not apply to them.
In the case of a contract for the sale of a product, the aforementioned Customer shall be entitled to withdraw from the contract without giving any reason within 14 calendar days (hereinafter referred to as the "Withdrawal Period") from the date of receipt of the product by the Customer or a third party other than the carrier designated by the Customer or the Customer's representative, of the last product delivered, in the case of the sale of the product, or of several products, if the delivery of each product takes place at a different time. The Customer has the right to exercise the right of withdrawal between the date of conclusion of the contract and the date of receipt of the product. If the Customer wishes to exercise his right of withdrawal, he must send a clear statement of his intention to withdraw by electronic mail to the Merchant under the heading "Withdrawal Period". The burden of proving that the Customer has exercised his right of withdrawal in accordance with the provisions set out in Clause 5 or in accordance with the applicable legal provisions shall be on the Customer. If the Buyer does not send his notice of cancellation within the time limit specified and in a manner that can be justified beyond reasonable doubt, this shall be deemed to constitute a failure to meet the conditions for exercising the right of withdrawal and the contract shall not be terminated and shall remain in force. Withdrawal shall be deemed to have been validated within the time limit if the Customer sends his declaration to this effect to the Merchant during the "Withdrawal Period" (up to the 14th calendar day). The Customer shall exercise his right of withdrawal within the time limit if he sends his notice of withdrawal to the Merchant before the end of the "Withdrawal Period".
In the event of withdrawal, the Customer shall return the ordered product to the Merchant at the address at 105 Mátyás király utca, 2083 Solymár, without delay, but no later than 14 calendar days from the date of the notification of withdrawal. The deadline shall be deemed to have been met if the Customer sends (posts or delivers to a courier courier service ordered by the Customer) the product before the expiry of the 14-day deadline.
The Merchant will reimburse the Customer for the cost of delivery of the product (unless the product was delivered free of charge) if the cancellation concerns all products delivered with the order. However, any additional costs incurred in connection with the delivery of the goods which result from a deviation from the least costly usual mode of transport which the Merchant may offer, at the Customer's discretion, shall not be reimbursed. The cost of returning the goods shall be borne by the Customer and shall not be reimbursed to the Customer by the Merchant.
If the Buyer withdraws from the contract, the Merchant will refund the full amount paid by the Buyer as consideration without delay, but no later than 30 calendar days after the Buyer becomes aware of the withdrawal or the product is returned to the Merchant, provided that the product is returned in the condition in which it was received. This means that the Product is not soiled, damaged, washed or worn (except for trying on) and all labels and tags are intact. The Merchant is entitled to withhold a refund until the Product has been returned or the Customer has provided credible proof that it has been returned, whichever is the earlier. In the case of payment by credit card or by prepayment, the Merchant will always refund the amount of the returned goods to the bank account indicated by the Customer at the time of payment.
If the product is returned, the delivery note must be enclosed and, if possible, the reason for the return must be stated. The indication of the reason for the return, the justification of the right of withdrawal is not mandatory, if the Customer does not indicate the reason for the return, it does not imply the loss of the right of withdrawal or any loss of any related right. In the case of return by post, the Customer must clearly indicate the words "voguepremiere.com webshop" on the packaging of the product to be returned.
In the case of payment by prepayment, the Merchant will always transfer the amount of the returned goods back to the bank account specified by the Customer at the time of payment. The documents facilitating the return, together with the delivery note, are enclosed with the parcel containing the goods delivered. If the Customer has any questions regarding the right of withdrawal, he/she can contact the Merchant's customer service at contact@verdantfuturesrl.com; or by e-mail at info@voguepremiere.com and by telephone at +40743819743.
6. Prices and delivery, transport and other costs
The price is the price indicated next to the products in the Webshop at the time of ordering, which is the gross price, including tax. Delivery costs will be added to this amount, unless the delivery of the product is free of charge and at the expense of the Merchant as part of a promotion advertised by the Merchant. The Buyer pays the purchase price of the product ordered in the Webshop, at his option, either in advance or upon receipt of the product. The Merchant will send the payment request email containing the details required for the transfer after all the products ordered have been collected from the warehouse of the Webshop. In the case of cash on delivery, the order is payable in cash or by credit card upon receipt. In the case of pick-up from a vending machine, payment can only be made by credit card. In case of cash on delivery, the Merchant will charge a payment method fee. The possibility to choose a cash on delivery payment method depends on the courier company chosen, the delivery method, the total value of the order and the order history of the Customer. For previous undeliverable COD orders, this payment method is no longer available.
Delivery is only possible within Hungary and Romania. The Merchant will inform the Customer about the delivery time by e-mail during the ordering process. If the delivery time specified therein cannot be met, the Merchant will inform the Customer by e-mail. Orders will be processed as quickly as possible and the packed order will be delivered by the selected courier service to the address or parcel point indicated. The delivery fee is independent of the size or weight of the parcel, the delivery method (e.g. home delivery or parcel delivery) and is free of charge for purchases of 1.500.-Ft or 20 Lei, 30.000.-Ft or 400 Lei or more.
It may happen that the Merchant charges the Customer a higher delivery fee than the flat rate, in which case the Merchant will prepare a detailed statement of the fee charged and draw the Customer's attention to it before placing the order. If, for technical or logistical reasons, the order has to be delivered to the Merchant in several steps after the order has been placed, the delivery costs will of course only be charged once (after one delivery). The product is accepted by the Customer when it is picked up by the Customer or a third person authorised by the Customer from the courier or at the parcel point or at the parcel machine. If the Customer notices any damage to the packaging or the Product during the acceptance, the Merchant will ensure the return of the Product free of charge.
7. Warranty
7.1. Accessories warranty
In the event of defective performance, the Customer may assert a warranty claim against the Merchant.
In the case of a consumer contract, the Customer may assert a warranty claim for product defects that existed at the time of delivery of the product within a 2-year limitation period from the date of receipt of the product. After the two-year limitation period, the customer may no longer enforce his rights under the warranty.
In the case of a contract concluded with a non-consumer, the Customer may enforce his/her warranty claims within a limitation period of 1 year from the date of receipt.
In the event of defective performance, the Customer may, at his/her option, request replacement of the product or a price reduction. If it is impossible to perform these or the Customer's interest in replacement has ceased, the Customer may withdraw from the contract. There is no right of withdrawal for minor defects.
The Customer must notify the defect without delay after its discovery. If the Customer is also a consumer, a defect notified within two months of the discovery of the defect shall be deemed to have been notified without delay. The Buyer may bring a claim directly against the Merchant. If the customer is also a consumer, it must be presumed, until the contrary is proved, that the lack of conformity discovered by the customer within six months of performance was already present at the time of performance, unless this presumption is incompatible with the nature of the lack of conformity or is rebutted.
7.2. Product warranty
The provisions governing the product warranty shall apply to the Customer only and expressly in the event that the Customer is a third party under the provisions of the Civil Code. 8:1 § (1) paragraph 3 is a consumer.
In the event of a defect in the product, the Customer, who is a consumer, may, at his/her option, either claim under the accessories warranty as set out in clause 7.1 or under the product warranty against the manufacturer of the product. A product is defective if it does not meet the quality requirements in force at the time it was put on the market by the manufacturer or if it does not have the characteristics described by the manufacturer.
The Customer shall not be entitled to assert a warranty claim for accessories and a product warranty claim for the same defect at the same time and in parallel. In the event of a successful product warranty claim, the Customer may assert a claim for a replacement product in accordance with the applicable legal provisions and these GTC. As a product warranty claim, the Customer may only request the repair of the defective product or, if the repair is not possible within a reasonable period of time without prejudice to the interests of the Customer, its replacement, i.e. no refund, discount or withdrawal is possible, in view of the fact that no contractual relationship has been established between the manufacturer and the Customer. In the event of a product warranty claim, the Customer must prove that the product is defective. The Customer may assert a product warranty claim within two years of the date on which the product was placed on the market by the manufacturer. The expiry of this period shall entail a loss of rights. The Buyer must notify the manufacturer of the defect without delay after discovering it. A defect notified within two months of the discovery of the defect shall be deemed to have been notified without delay. The Consumer shall be liable for any damage resulting from the delay in notification. The Consumer may exercise his right to claim under the product warranty against the manufacturer or the distributor. For the purposes of the Civil Code, the manufacturer and the distributor of the product are also considered to be the manufacturer.
8. Reservation of ownership
The product remains the property of the Merchant until the purchase price is paid. If, for whatever reason, the Buyer still has possession of the goods before the purchase price has been paid in full, the Buyer shall be liable to the Merchant for any damages for which no one can be held liable.
9. Payment, due date, late payment, invoicing
Payment for the product can be made by bank transfer, credit card (online payment) or cash on delivery, at the Customer's option. The Merchant reserves the right in certain cases to exclude certain payment methods or to request an advance payment.
In the case of advance payment, the purchase price due and the related costs must be paid to VERDANT FUTURE S.R.L. to the account number RO67PIRB050071B281001000 RON or RO33PIRB050071B281002000 EUR. In case of payment by bank transfer in advance or by credit card (on-line), the Customer must indicate his/her order number and, if he/she has a customer number, his/her customer number in the communication box.
The Merchant shall issue an invoice or a document equivalent to an invoice at the time of purchase. The Merchant shall not be liable for any consequences arising from any misrepresentation made by the Customer during the purchase. Invoices for purchases and return transactions made on the Webshop, as well as the fee request form for orders paid by bank transfer, are automatically sent by email to the email address provided during the ordering process. Invoice documents already issued cannot be modified afterwards.
10. Contact us
In the event of a question or complaint, the Merchant is available to the Customer at contact@verdantfuturesrl.com and info@voguepremiere.com, and at +40743819743 customer service telephone number.
If you send us your request by post, please indicate on the envelope the address VERDANT FUTURE S.R.L., 2083 Solymár, Mátyás király utca 105.
11. Enforcement options
11.1. Complaints handling
The Customer may submit customer/consumer complaints about the product or the Merchant's activities to the contact details provided in Section 12. In the case of a verbal complaint communicated by telephone, the Merchant shall send a copy of the report to the Customer no later than the time of the substantive reply. In all other cases, it shall proceed in accordance with the legal provisions applicable to written complaints. The complaint recorded by telephone will be provided by the Merchant with a unique identifier, which will simplify the subsequent tracing of the complaint.
The Merchant will provide a substantive reply to the written complaint within 30 days, i.e. arrange for the reply to the customer's complaint to be sent by post. If the complaint is rejected, the Merchant shall inform the Customer of the reasons for the rejection and of the authority or conciliation body to which the Customer may refer the complaint, depending on the nature of the complaint.
11.2. Other enforcement options
If a dispute between the Merchant and the Customer is not resolved in the course of negotiations with the Merchant, the Customer may initiate court proceedings and, if the Customer is a consumer, may lodge a complaint with a consumer protection authority or initiate conciliation proceedings.
The trader has a duty to cooperate in the conciliation procedure, in which case it must submit a written statement within eight days of the delivery of the notice sent to it by the chairman of the conciliation board's acting council, concerning the validity of the consumer's claim and the circumstances of the case, and its acceptance of the board's decision as binding. In his statement, he must state the facts and evidence in support of his claims and attach the documents to the contents of which he refers as evidence.
With the exception of the application of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC, the Merchant must ensure the participation of a person authorised to negotiate a settlement in the hearing. In addition to the above, the Merchant informs the Customer that Regulation (EU) No 524/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on online dispute resolution for consumers) (the "Online Consumer Dispute Resolution Directive") establishes an online dispute resolution platform. The aim of this platform is to facilitate the independent, impartial, transparent, efficient, swift and fair online out-of-court settlement of disputes between consumers and traders. In order to make the existence of the online dispute resolution platform known to a wide range of consumers, traders established in the EU and involved in online sales or service contracts should provide an electronic link to the platform on their websites. The online dispute resolution platform acts as a one-stop-shop for consumers and traders who wish to resolve their disputes under the EU Regulation out of court. The online dispute resolution platform is an interactive website which is available electronically and free of charge in all official languages of the EU institutions. The electronic link to the online dispute resolution platform is: http://ec.europa.eu/odr
12. Data protection
The privacy policy is available in a separate link.
13. Unilateral amendment of the General Terms and Conditions
The Merchant is entitled to unilaterally amend these General Terms and Conditions at any time. The amended provisions shall apply to orders placed after their entry into force.
The Merchant reserves the right to make any changes or improvements to the Web Store without prior notice and to transfer the Web Store to a different domain name.